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Pen Pal Travels
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Manage your subscription

Use the email address you entered at checkout to update your payment method, view invoices, or cancel your subscription renewal. Cancellation takes effect at the end of your current paid term, so your child will still receive every mailing already included in that payment.

Secure billing access

Stripe will verify your email with a one-time passcode before showing your billing details.

Open secure billing portal

More than one subscription

Have more than one active subscription? The secure portal may open your most recently purchased subscription. Email support@penpaltravels.com and we’ll help you manage the correct one.

Cancellation and refunds

Canceling stops your next automatic renewal. Payments already processed are non-refundable. Read our Cancellation and Refunds policy for details.